Principles on the processing of personal data

1. Introductory Provisions

This page provides information on how the company Sales J&F s.r.o., ID: 22439579, with a registered office Railway 211, 562 04 Ústí nad Orlicí, registered in the Commercial Register maintained by the Regional Court in Hradec Králové, section C, file 54087, as personal data controller (hereinafter referred to as “Controller”), processes personal data of natural persons in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and Act No. 110/2019 Coll., on the processing of personal data.

The administrator operates the website www.aquablockfix.cz and ensures communication with customers, partners and customers interested in products and services as part of its activities.


2. What personal data we process

We only process data that is necessary for specific purposes and that you voluntarily provide to us through:

  • contact forms on the site
  • Newsletter subscription or other form of business communication
  • inquiry or order forms
  • e-mail or telephone communications

These data may include in particular:

  • first and last name
  • e-mail address
  • phone number
  • the name of the municipality, company or institution
  • the content of your inquiry or message

3. Purposes of personal data processing

  • handling your inquiry or enquiry
  • sending commercial communications and news (if you have given your consent)
  • keeping track of interest in our products and services
  • ensuring legal obligations (e.g. accounting and tax)
  • protection of the rights and legitimate interests of the controller

4. Legal basis of processing

We process personal data on the basis of:

  • of your consent (e.g. when subscribing to a newsletter or submitting a form),
  • performance of the contract or negotiations prior to its conclusion (e.g. in the processing of a demand),
  • legitimate interest administrator (e.g. direct marketing to persons who have already expressed interest in the product).

5. Retention period of personal data

We only store personal data for as long as strictly necessary:

  • for the duration of the business relationship or negotiation
  • for the duration of the consent to the sending of commercial communications
  • But for the longest time 3 years since last interactionunless otherwise required by law

After this period, the data is securely deleted or anonymized.

6th. Transfer of personal data to third parties

Personal data may only be disclosed to verified processors who provide sub-services for us, in particular:

  • Ecomail — an emailing platform provider
  • web hosting and IT infrastructure providers
  • accountants or tax advisers (if necessary for compliance with legal obligations)

All processors have a contract with us regarding the processing of personal data and are obliged to maintain confidentiality.

7. Your rights under GDPR

You have the right to:

  • access to your personal data,
  • to correct or supplement the data,
  • to be deleted (“to be forgotten”),
  • restriction of processing,
  • on data portability,
  • object to the processing,
  • withdraw consent at any time,
  • lodge a complaint with the Office for Personal Data Protection (www.uoou.cz).

8. Security of personal data

We protect personal data with appropriate technical and organizational measures against loss, misuse or unauthorized access.

Only persons authorized by the controller shall have access to the data and to the extent necessary.

9. Cookies and tracking tools

Our website uses cookies to analyze traffic and improve the user experience.

By using the site, you consent to their use. You can delete or block cookies at any time in your browser settings.

10. Cookies and tracking tools

If you have any questions or requests to exercise your rights, you can contact us:

Sales J&F s.r.o.

Railway 211, 562 04 Ústí nad Orlicí

ID: 22439579

TAX ID: CZ22439579

E-mail: info@aquablockfix.cz

11. Final provisions

This policy may be updated on an ongoing basis to reflect current legislation and technical developments.

The current version is always available on the page www.aquablockfix.cz/zasady-procesovani-osobnich-udaju.